I still don’t have my computer, but I did actually have a normal conversation with a human being for the first time in over two weeks. After a long wait on hold, I was elated to hear the voice of an HP angel. She had the knowledge that the delay is waiting for parts. While … Read more
My relationship with my father at its best was based on listening to him tell stories. Now he struggles to remember the details. He no longer initiates conversation but when prompted the stories do come back, and I think, bring him some comfort. When visiting my father in South Carolina, I reminded my father of … Read more
It has been too hot this weekend for the whirling dervish efforts by the cats which I think really would have given my prayer vigil some power. No word from HP on the status of my computer, just a status page that shows my computer as not shipped. Maybe I’ll be lucky and they have … Read more
Well, I did get this response yesterday to my feedback sent to HP CEO and President Mark Hurd: On behalf of Hewlett-Packard we apologize for the delay and difficulties you are experiencing. Your message has been forwarded to our Executive Customer Escalation team who will review your case. Thank you,CEO Customer Relations However, my order … Read more
If I can’t actually do anything about getting my computer back, I can at least vent to the universe. Here’s my rant which I did submit through the HP feedback web page despite the utter futility of it. I don’t honestly believe that HP cares about my experience, but I’m going to tell you anyway. … Read more
One of the goals I’ve had for my vacation has been to spend some time focused on the Career Clarity program I signed up for in honor of my 40th birthday (Yes, I’m still milking the “turning 40” thing. I’ll let you know when I’m done.) I have spent some time working on the program … Read more